Johanna Lovisa Yoga / Johanna & Daren Yoga
REFUND AND CANCELLATION POLICY – CLASSES, WORKSHOPS, COURSES
Courses and workshops both live or online– minimum one month notice for refund.
Class passes and drop ins – NO refunds / YES transferable to other classes or privates.
Please note certain special events may be subject to a different cancellation policy.
When purchasing a course, pass, or drop-in you do so with the understanding that there are sometimes necessary fluctuations in the schedule, and undersubscribed classes may be discontinued. Payment will be refunded if event, course, class won’t happen. In the event of unforeseeable and emergency circumstances please contact us info@johannalovisa.com.
POLICY REGARDING AGE
Our weekly classes are open to all aged 16 and over. We may require proof of age.
Children under the age of 16 may attend classes if approved by the teacher, ONLY if accompanied by a parent or carer. The parent or carer MUST be present in the actual class venue or online. The parent or carer is responsible for ensuring there is no disruption to the class, and may be asked to leave with the child in such cases.
CLASS CANCELLATION POLICY
Please ensure you cancel more than 4 hours before the class is due to start. Cancellations less than 4 hours will count as a late cancel. If you late cancel it will count as one of your classes.
Please let us know in advance if you cannot attend, by email (info@johananalovisa.com) or text +447807055858 with your class details.
BEHAVIOUR
Abusive or threatening behaviour, language of a profane or discriminatory nature, or behaviour in contravention of our cultural policy will not be tolerated by Johanna Lovisa Yoga / Johanna & Daren Yoga in any areas at venue, zoom classes or by email, phone or other forms of communication. Persons exhibiting such behaviour will be asked to leave immediately. In this instance no refunds will be given.
USING THE WEBSITE
You may book a class, course or workshop via our online payment system. Please follow the instructions on the website. You may also subscribe there. All bookings made on the website are subject to our terms and conditions, and by making a booking, you are agreeing to our terms and conditions. You are only permitted to make bookings for yourself, or others for on whose behalf you are authorised to act.
PAYMENT PROCESSING
Your credit card details are entered on a secure page and are transferred using SSL. We use Stripe for merchant processing.
INFORMATION ON THIS WEBSITE
The information on this website is not intended to provide advice, medical or otherwise, and Johanna Lovisa Yoga & Johanna & Daren Yoga accepts no responsibility for loss which may arise from use of any information on this website. The Johanna Lovisa Yoga & Johanna & Daren Yoga website may contain links to external websites, and Johanna Lovisa Yoga & Johanna & Daren Yoga is in no way responsible for the content of any of these external websites.
COOKIES
Small files know as cookies, which are normal feature of most websites, are stored by our website on your computer. We in no way use any information from these cookies, nor do we have access to them, once you have closed your browser and stopped browsing the site.
CHANGE OF POLICY
We may change or terms and conditions and policies from time to time, so please check this page regularly.
OUR DETAILS
This website is owned and operated by Johanna Andersson
I operate as a sole trader under the name Johanna Lovisa Yoga, Johanna & Daren Yoga & Yoga Cubs.
Our principal place of business is at
9 Grange Mansions, Kingston Road, Epsom KT17 2AD